Privacy policy

Last updated 9 August 2026.

The short version: We collect as little as possible. What you send us is used to reply to you and for nothing else. Nothing is sold, shared or added to a mailing list, and this site sets no cookies and runs no analytics.

Who we are

Absolute Bookkeeping is an independent bookkeeping practice based in Hastings, East Sussex, licensed by the Institute of Certified Bookkeepers (Practice Licence No. 3503). Absolute Bookkeeping is the data controller for personal information collected through this website. For anything to do with your information, email accounts@absolutebookkeeping.co.uk or call 07825 954980.

What we collect, and why

If you use the contact form, we receive what you type into it: your name, your email address, your phone number if you give one, and your message. We use it to reply to you, and for nothing else. The lawful basis for this is legitimate interest: you've asked us something, and answering it means holding your details while we do.

If you ring or email directly, the same applies to whatever you choose to tell us.

Where your information goes

• This site is hosted by Netlify, and the contact form runs on Netlify's form service; your submission is stored in our hosting account and sent on to our email.
• The site's typefaces load from Google Fonts, which means your browser requests the font files from Google's servers when a page loads. Like any web request, Google can see your IP address when that happens.
• That's the lot. No advertising networks, no analytics, no tracking pixels, and no cookies set by this site.

If you become a client

Your bookkeeping records are a separate matter, covered by the engagement letter we both sign and by the confidentiality rules of the Institute of Certified Bookkeepers. Records are kept for as long as tax law requires (normally six years) and then destroyed.

How long we keep enquiries

Messages from people who don't become clients are kept only while we're dealing with them, then deleted. If you ask, they go straight away.

Your rights

You can ask us at any time for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email accounts@absolutebookkeeping.co.uk and we'll sort it out. If you're unhappy with how we've handled your information, you have the right to complain to the Information Commissioner's Office at ico.org.uk.